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DNS Setup Details White Label Ngage.ai audience engagement

By Ngage.ai Support
March 15, 2022

Note - It takes couple of hours to activate the custom domain. Contact support@ngage.ai for any issues activating custom domain.

To set up the DNS redirect for the root domain (like user going to https://mydomain.com) the CNAME entry in the DNS setting will be CNAME with @ (for root) and the target will be your sub-domain within https://ngage.ai. See the screenshot below.

Screenshot-2022-03-14-at-11.03.48-PM.pngThe entry for root domain

Screenshot-2022-03-14-at-11.04.34-PM.png

To setup the DNS redirect for the sub-domain (https://subdomain.mydomain.com) add the CNAME entry for the sub-domain as follows and mapping to your sub-domain in https://ngage.ai

Screenshot-2022-03-15-at-12.47.50-AM.png

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